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Terms & Conditions

Effective Date: January 22, 2026

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By accessing our services or opting into SMS communications, you agree to the following terms:

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Services

Prime Holdings Group provides event, service, and customer support communications, including SMS notifications related to appointments, services, updates, and promotions (if opted in).

 

SMS Messaging Terms

By opting in to receive SMS messages:

  • You authorize us to send text messages to the number provided

  • Messages may include appointment reminders, confirmations, service updates, and promotional content (if applicable)

  • Message frequency varies

  • Message and data rates may apply

 

Opt-Out & Support

  • Reply STOP at any time to opt out of SMS messages

  • Reply HELP for assistance or contact us directly

 

User Responsibilities

You agree to provide accurate contact information and to notify us of any changes to your phone number.

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Holiday Pricing

Major holidays that fall on a weekday, including New Year's Eve, Memorial Day, Labor Day, Veterans Day, Thanksgiving, Christmas Eve, and Christmas Day, are not eligible for our standard Monday through Thursday rates. These dates are booked at a special holiday rate. Contact us to confirm availability and pricing.

 

Limitation of Liability

We are not responsible for delayed or undelivered messages due to carrier issues, device limitations, or service disruptions.

 

Modifications

We reserve the right to update these terms at any time. Continued use of our services constitutes acceptance of updated terms.

 

Governing Law

These terms shall be governed by the laws of the State of Missouri.

 

Contact Information

Prime Holdings Group

Phone: (816) 368 - 8048

Email: info@eventvenueskc.com

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